To perform a “password reset” for staff members (caretaker/nurse):

1- Go to the “caretakers” tab or the “Nurses” tab in the main navigation bar

2- Choose a caretaker/nurse by clicking on the picture or clicking on the “i” sign under the picture icon and the name

3- At the bottom of the screen, click on “Reset password”

1- Then a new password will be sent via SMS to the phone defined in the system. We emphasize that it is necessary to make sure that the number is correct. This is a temporary password! You have to log into the computer/application in order to exchange it within 4 hours. (If you haven’t done this – you need to reset the password)

2- To finish “password reset” for the caretaker – enter the application and follow the steps

3- To finish “reset nurse password” you must enter the system from your computer, with the password received in the SMS and follow the instructions