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How to reset the caretaker or nurse's password?
To perform a “password reset” for staff members (caretaker/nurse):
1- Go to the “caretakers” tab or the “Nurses” tab in the main navigation bar
2- Choose a caretaker/nurse by clicking on the picture or clicking on the “i” sign under the picture icon and the name
3- At the bottom of the screen, click on “Reset password”
1- Then a new password will be sent via SMS to the phone defined in the system. We emphasize that it is necessary to make sure that the number is correct. This is a temporary password! You have to log into the computer/application in order to exchange it within 4 hours. (If you haven’t done this – you need to reset the password)
2- To finish “password reset” for the caretaker – enter the application and follow the steps
3- To finish “reset nurse password” you must enter the system from your computer, with the password received in the SMS and follow the instructions
How do you add a new resident?

If the system is connected to Paradigm, click here for an explanation of how to add the resident to Better Care.

If not, you can add a resident manually:

  1. Click on the “Resident” button in the top bar.
  2. Click on the “Create a new resident” button
  3. Fill in all the details and save.

How to clear cache/data/Data/Cache
In the event that the application does not work or you are unable to connect to the system from the computer, it may be a problem with data saved on the computer or phone.
To clear the saved information, follow a few simple steps shown in the videos:
Application:
Computer:

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Welcome to our pilot program

Our application is still new and only available to early adaptors. Want to join the first group of caregivers that work with the application? Fill in your details, and we’ll send you a link to the app.

מוזמנים לתוכנית הפיילוט שלנו

האפליקצייה שלנו עדיין חדשה ונמצאת בשלבי הרצה. רוצים להצטרף לקבוצת המשפחות הראשונות שעובדות עם המערכת? מלאו את הפרטים ונשלח לכם קישור לאפליקציה.