Accessibility statement - Better Care website

Better Care makes every effort and invests many resources in order to provide all its customers with an accessible and professional website. In accordance with the Law of Equal Rights for Persons with Disabilities 1998-1998 and the regulations established pursuant to it, many efforts and resources are invested in making the necessary accessibility adjustments that will result in a person with a disability being able to perform activities on the site in an independent and equal manner.

For any problem with website accessibility, you can contact us by sending an e-mail to Support@bettercare.co.il or by using the contact form on the website. For those with disabilities, we will also be happy to help with telephone support. Send us an email with a return phone number and we will call you back.

Website accessibility

An accessible website is a website that allows people with disabilities and older people to browse with the same level of efficiency and enjoyment as all surfers. One in five people encounter difficulties using the Internet and may benefit from more accessible Internet content. Better Care believes in and works for equal opportunities in the internet and business space for people with various disabilities and people who use assistive technology to use a computer.

Information about website accessibility

1. This website complies with the requirements of the regulations on equal rights for people with disabilities (service accessibility adjustments), 2013.
2. The accessibility adjustments were made according to the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at the AA level and the international WCAG2.0 document.
3. The tests were tested for the highest compatibility for the Chrome browser, but also tested with other browsers.
4. The site provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.
5. Adapted for display in common browsers and for use on the cell phone.

How we tested the site’s accessibility

1. We worked according to the accessibility standard as detailed on the W3C website.
2. We worked according to the test criteria as they appear on the Israeli accessibility website.
3. We performed manual tests of the site’s source code.
4. Using the AC Checker tool to check the site.
5. Using the wave.webaim.org tool for further testing.

Building accessibility arrangements

Better Care does not accept audiences. You can contact us through the digital channels.

Ways of applying for requests and suggestions for improvement regarding accessibility

It should be noted that we continue our efforts to improve the accessibility of the company as part of our commitment to allow the entire population, including people with disabilities, to receive the most accessible service.

If you have encountered any problem or malfunction regarding accessibility, we would appreciate it if you would inform us of this and we will make every effort to find a suitable solution for you and handle the malfunction as soon as possible via the email: Support@bettercare.co.il .